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504g with sidecar how to setup
Tags: phone
Jul 26, 2017 at 10:45am   •   3 replies  •  0 likes

We have 504g's that we want to program the sidecars to be able to select a button to initiate an outside call. RC telling us not an option only internal calls

3 Answers
answered on Nov 20, 2019 at 9:17am  
I need to do this too.  I want it to dial a number (as opposed to an extension), so it can be recognized by my CRM.  

answered on Jan 16, 2019 at 11:30am  
Did this sidecar have the paper insert (SPA500S) or was it digital (SPA500DS)?  I'm having issues getting a SPA500DS to work with a SPA525G2.  The phone detects the module but the config doesn't seem to have been pushed down.

answered on Jul 26, 2017 at 11:04am  
Daven, that is a true statement, the side car does not add lines.

Explain what you are trying to accomplish and maybe we could assist.  Most side cars are used for outbound speed dials, park locations, and other phones with in the Ring Central account.

Just explain and we will help


Chuck Fuscone
Certified RC Installer


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