Jessica I have opened a ticket after receiving a similar complaint. I will update this thread when I get more answers.
I am having the same issue, has this not been fixed yet?
,I have the same issue, has this not been fixed yet?
Hi Alex, please reach out to our Technical Support Team for this to be checked. You may open a support case here or call our 24/7 Customer Support at 1-888-898-4591.
Jessica this is what you can do (from RC Help-Edith)
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