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Question

We are having trouble enabling SMS due to a connection issue. Please restart the app and try again.

  • 2 August 2018
  • 3 replies
  • 415 views
B

Is anyone else seeing this error in Glip?


We are having trouble enabling SMS due to a connection issue. Please restart the app and try again.


The service status site shows normal.



3 replies

S
Hey Brandon! Our Product Team has informed me that this is a known issue that they're working on. Can you sign out & sign back in? Let me know if that doesn't fix the issue :)
L
I've started seeing this message again.  It started happening last week.  Closing and reopening the application appears to clear it. 
N
mine says this too--what can I do to fix it? It just says "message failed-We are having trouble enabling SMS due to a connection issue. Please restart the app and try again." I go in the upper left corner and sign out but when i try to sign back in, the issue is not resolved. Please advise

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