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rick-simmonds asked rick-simmonds answered

Mojave issues?

Using release 10.2.2.31914 (64-bit) Desktop app. I am pretty sure this is Mojave related but not 100% sure. I have installed the app (and deleted and reinstalled 4+ times), every time my computer restarts I get the RingCentral window asking me if I Agree or Disagree with the RC terms. When I agree it basically installs the app. ( it is already on my HD). I then will have the app on my desktop just like a USB drive. I can eject it but the program still runs. Any thoughts on how to avoid this and download the app once and for all?

hardware
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rick-simmonds avatar image
rick-simmonds answered
Thank you. I have spent hours with RC support with no conclusions
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saadetswift16514 answered
Hey Rick! Try the 10.3 version and see if you're still having issues. If so, I would first ask your internal IT department if it has something to do with your machine. If not, then contact our Support Team
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