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aams-desk-1 asked ·

Disabling email uniqueness requirement please.

Disabe email uniqueness requirement please. I'm at a nonprofit that has people come and go fairly regularly. So in between them we need to return the their extensions to a generic email address. Like when the extension was created. However ringcetnral doesn't allow that once the extension has been configured. Please add this new feature! I do not want to have to keep extensions attached to nonexistent employees and don't have that enough emails use for this purpose.
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cglassy3135 answered ·

USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-02-10 This is coming in the RingCentral product release at the end of this month. In the meantime, see our onboard/offboarding and pre-provisioning notes here  http://ringcentraladminusersgroup.org/tips/onboardingoffboardingworksheet.html
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