Question

Disabling email uniqueness requirement please.

  • 11 February 2019
  • 1 reply
  • 588 views

Disabe email uniqueness requirement please. I'm at a nonprofit that has people come and go fairly regularly. So in between them we need to return the their extensions to a generic email address. Like when the extension was created. However ringcetnral doesn't allow that once the extension has been configured. Please add this new feature! I do not want to have to keep extensions attached to nonexistent employees and don't have that enough emails use for this purpose.


1 reply


USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-02-10 This is coming in the RingCentral product release at the end of this month. In the meantime, see our onboard/offboarding and pre-provisioning notes here http://ringcentraladminusersgroup.org/tips/onboardingoffboardingworksheet.html

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