question

nancy-rockhill15659 avatar image
nancy-rockhill15659 asked mary-community-moderator commented

how to delete voicemail on my laptop login at ring central

how to delete voicemail on my laptop login at ring central - US account

voicemail
2 comments
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Micki Dooley avatar image Micki Dooley commented ·

I want to help a director retrieve a voicemail she deleted. i followed the how to's but we have nothing/no item to select deleted messages or voicemails.

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mary-community-moderator avatar image mary-community-moderator ♦♦ Micki Dooley commented ·

Hi @Micki Dooley, please submit a ticket to Tech Support to check on why you don't see the option.
https://support.ringcentral.com/new-case.html

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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hi Nancy, 

If you navigate to the "Messages" tab in your online service portal, you will have the option to select the message(s) you wish to delete, and then click delete. 


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