question

Kamal Carmichael avatar image
Kamal Carmichael asked ·

Cannot send SMS

I can not send SMS but can receive them. Texting is the main way i conduct daily business with my clients I need help immediately. I already contacted support they escalated the issue to the tier 2 team but i ave not received  a call back I need assistance As Soon As Possible.
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jessica-community-moderator answered ·
Hi Kamal, 

i looked up your case and Matt from Tier 2 tried to call you this morning, but received your voicemail. He has sent you an email to schedule a call back. Please reach out to him and he'll be able to help you out! 
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