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william-quigg asked ·

Presence Reset not Changing Polycom Desk Phone

Trying to change the Presence numbers on my desk phone (VVX 411).  The changes take and show while in the configuration setup online ( https://service.ringcentral.com/application/settings/settings/phonesAndNumbers/phone), but don't make it to the actual phone whenever I select a reset of the phone to push those changes.  Any thoughts?
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