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tom-f avatar image
tom-f asked ·

trying to setup meeting getting an error message - item could not be found

I am able to setup a meeting but when attempt to send it to recipients
 it shows a dialog box with the message " The item could not be found"

I end up having to copy the invite info and emailing separately and it won't show on 
the calendar. 
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hmmmm....that's really weird. I would suggest contacting our Tech Support Team and include a screen shot of the error message you're receiving. As well as, step-by-step instructions of what you're doing so that they can troubleshoot
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tom-f avatar image
tom-f answered ·
I did some digging and found a solution that was pretty easy.
From the command prompt:  outlook.exe /resetfolders

https://answers.microsoft.com/en-us/msoffice/forum/all/i-receive-the-item-could-not-be-found-when/58...

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