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Iphone X calls cut off by Ring Central app calls
Tags: ringcentral app, mobile
Oct 31, 2019 at 1:48pm   •   3 replies  •  0 likes

I have an iPhone X and have updated to the newest Ring Central app. When I am on a Ring Central call and my cell phone rings, the Ring Central call will be cut off and vice versa. It's hard to use my cell phone without worrying that either a RingCentral or cell phone call will be cut off. Any suggestions?

3 Answers
answered on Nov 1, 2019 at 7:55am  
I just downloaded the newest version and I also heard from support - they are working with Apple to fix this glitch as part of IOS 13.2.

answered on Nov 1, 2019 at 7:58am  
Yep! That's what I was just told. Once you're on the 13.2 version, you shouldn't have that issue anymore :)

answered on Nov 1, 2019 at 7:52am  
Hey Maura, what version of the app are you on?


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