question

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kfisher asked mary-community-moderator edited

Outgoing fax result is "Unknown" What does this mean? Did it go out or not?


Trying to send an outgoing fax.  Showing "Unknown" as the result. 
fax
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I'm not familiar with the "Unknown" result, but I would recommend checking the sent items folder to see if it is there, and if not, then attempt at resending the fax. 
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Why answer the question if you are "not familiar" with it? I am getting this a lot lately to a number of numbers, and when I call the fax lines, they are beeping and ready to get the fax. SO, knowing what "Unknown" is would help me know how to resolve this issue.

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"Unknown" usually appears when the fax is still trying to send, especially if those are multiple pages.

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