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victor-truong avatar image
victor-truong asked ·

Failed to dial in...

Hello,

I joined called today using RC services. However, when I dialed in I got a busy tone. I tried a few more time however it still failed. A co-worker then tried using her cell phone but when she dial-in she got the busy tone it wasn't until she tried a second time where it went through. My IT believes that its something to do with RC services where it was only able to handle one dial in at a time. It was just there conclusion as this isn't their area of expertise. Anyone else having this issue as well?

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Gloria Burt answered ·
We have this issue on and off.  We are an IT company and have not found any issue with our wiring or local service. We agree with your IT. g
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victor-truong answered ·
They are contacting my phone provider as well to see if there was anything wrong with the number as well. Not sure it will help tho.
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Hey Victor! 

I would recommend opening a case with our Tech Support team, and they can dig in a little further and help troubleshoot. 


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