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External Contacts Integration with Glip RingCentral App on Windows
Tags: ringcentral app
Feb 1, 2020 at 8:05am   •   5 replies  •  0 likes
Steven Q. Stultz

Why is there still no external contacts integration with RingCentral's Windows or web app (aka Glip)? This is a sorely missing feature such that without it the RingCentral Windows and web apps are quite crippled and certainly lacking as business-grade software. Can anyone in authority who may be monitoring this forum post a positive update on this matter for all of us, especially those of us who need to specify a business communication system to our clients?

5 Answers
answered on Mar 23, 2020 at 6:06pm  
Everyone, I have a work-around to make the RingCentral app usable on Windows until a new more usable Windows app is released:  Use the MEMU ANDROID EMULATOR and load and use the Android RingCentral app inside the emulator.  You can't use it to attach images from the PC to a text message, but other than that it works as a good stop-gap solution for now.

Another feature sorely missing from the Android, iOS, or Windows apps is the ability to create a group text message.  There is no way to notify my team by RingCentral SMS, necessitating using Google Voice for that purpose with a different SMS number.  Not at all ideal, but the RC app simply doesn't support creating group text messages, only replying to a group message that someone else created.

answered on Mar 19, 2020 at 9:47am  
Hello Everyone,

This is Arthur from Product management, we will be releasing this feature in 2H of 2020 this year. 

Please stay tuned. 

Thank you. 

answered on Mar 18, 2020 at 5:07pm  
I totally agree this functionality is sorely needed and just reached out to product management.

answered on Feb 13, 2020 at 9:27am  
I have not heard from a product manager yet.  Thanks.


answered on Feb 12, 2020 at 9:32am  
Hey, Steven!
We've shared your contact information with a product manager specific to your inquiry. 
He'll be reaching out to you. 

If you don't hear back, please shoot us an email at and we'll follow-up. 


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