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thom-helsel asked ·

No Phn Service after transferring number

No Service on my Business line after transferring number
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mary-community-moderator answered ·
Hello Thom,

May I know what does it says when you call the number?
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thom-helsel answered ·
My cell provider Verizon says "your call can't be completed at this time". Its been this way for trhe last several hours. I got an email at 11:06am (US east coast time) telling me the transfer was successful. My business number shows up on my rc account .
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Have you tried using a different number to call aside from your Verizon cell?
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Yes, same thing.
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Please coordinate this issue to our Technical Support so that they can check what's going on with it.


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Yeah, I called earlier and gave up after being on hold for over 1 hr. I'm on again, hold time now 36 mins...
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Create a case instead by clicking Open Case above. Instead of waiting on hold for someone to pick up your call, our callback team will call you.
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thom-helsel answered ·
AND I CAN'T OPEN A CASE!!!!!
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