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jonathan-leslie1294 asked ·

Including visitors or guests in a RingCentral Meeting

Can RingCentral Meetings be setup to allow non-RC users to join the call? If so, do they need to install the app on their mobile phone or tablet or PC? I tried to help one person install the RC app on their Android phone from the Google Play Store but it kept asking for a credit card number.
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jonathan-leslie1294 answered ·
Mary, thanks for the reply. How do they get the app? As I said I had tried to help an Android user download and install the app from the Google Play store and it kept asking for a credit card number.
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The app that needs to be download is RingCentral Meetings, not RC app. Those are two different applications.
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Yes, so long as they have Meeting ID, they don't need to have an account. 

It depends on your RingCentral plan subscription. Maximum of 4 participants for basic RingCentral plans and 100 participants for premium plans.
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It is also available in App Store. Search also for RingCentral Meetings.
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Yes, they can download and install RingCentral Meetings on Windows and Mac. Click the link below and you will see RingCentral Meetings download option.

https://support.ringcentral.com/s/download?language=en_US
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Mary, thank you again so much! I think that finally takes care of everything.
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mary-community-moderator answered ·
Hello Jonathan!

Non-RC users can join meetings through the RingCentral Meetings App. They don't need to login, they just need to click Join a Meeting and enter Meeting ID. 
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Just to be clear, that is the link for the Windows version 19.4.0 of RingCentral Desktop Phone. I don't the Mac equivalent... 
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Thanks for the fast response! I was going to say, this is for the windows version which I can pass to my staff, but I am currently using a Mac. Is there a way I can get a download link for a mac desktop? 
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I was able to find the v19.4.0 for the mac and have uploaded it to my Google Drive. I don't have a mac, so I was unable to verify if this is actually v19.4.0. Hope it works!

Mac:  https://drive.google.com/file/d/1XVjWViJV04ypVo4v-ZS4q3OgbA8HHrZS/
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Excellent, this did it for me! Thank you so much for the help. I really appreciate it. 
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