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SMS rate limit
Tags: sms and text messaging
Apr 26, 2016 at 8:51am   •   5 replies  •  0 likes

Can i get a clarification on this one. I know there is a rate limit on Authentication, is there a limit on outbound SMS as well?

5 Answers
answered on Jul 1, 2019 at 12:06pm  

It would have been a good option if rate-limit configure option would have been provided to the users to configure on their API. Need an enhancement if possible, that will reduce complexity and empower user to put the rate-limit as per their use case without involving Dev support team in every case.

answered on Apr 26, 2016 at 1:52pm  
Is it important that everyone receive the SMS from the same number? If so, why is that the case here?

This limit is not configurable at the moment but it's good to get more information on use cases.

answered on Apr 26, 2016 at 12:10pm  
Yes, that could work but it will be coming from two numbers instead of just one. 

answered on Apr 26, 2016 at 11:44am  
To send the SMS to all 80+ users at the same time without delay, send the message from 2 extensions where each extension will have a separate rate limit. Break your users into groups of 50 or less and send from separate extensions where each extension has a SMS capable phone number. The numbers can be either direct numbers or digital lines.

Does that help resolve this situation?

answered on Apr 26, 2016 at 9:14am  
I have a need to send identical SMS to 80+ users. How do i achieve this without hitting the 50 Rate limit


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