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chets-4 asked ·

Playing Recorded Audio Over Ring Central Call

We are using RingCentral's computer app with the phone icon with bluetooth headsets. We have this super long terms and conditions text we have to read the customer and then wait for them to say "I agree". I thought it would be really great if we could just play a pre-recorded terms and conditions audio which asks them at the end to say "I agree". At which point we know they have accepted.

What would be the best way to do this? I've been looking around trying to find the best option but most are super complicated and I think they will cause issues for our sales people.

Has anyone had any experience with this or know a good possible solution?

Thank you!
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sandi6357 answered ·
Heck, after many years, I still can't figure how to play real music, change holiday songs for incoming, hold, and transfer, for each person!
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