Currently getting "Service is overloaded, please retry later" reply from the production API (when trying to download list of extensions/call logs/messages).
Also, the phones in our office all say "only calling available" in the corner.
Any insight/help would be appreciated.
Even sometimes we face this issue and it is automatically resolved after 15 to 20 seconds of time. It can happen for many reasons like maintenance as you said or even high traffic and services not accessible for that time. Whatever be the reason you cannot predict so, better you can ask the developer support team for help and create a support ticket. You need to provide your account details for them to investigate the exact reason. You can also create a support ticket regarding the same.
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