question

merchant-services2255 asked · Mar 22, 2016 at 05:18 PM

Vanillasoft crm with RingCentral

Request to have capability of having Vanillasoft crm dial through Ring Central phone just as it has for the last 4 years up until this morning

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merchant-services2255 answered · Mar 22, 2016 at 06:37 PM

We have been using VanillaSoft with RC corded phones. They have communicated seamlessly for the last 4 years up until this morning

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kim answered · Mar 22, 2016 at 07:41 PM

Does VanillaSoft support TLS 1.2? We recently upgraded to TLS 1.2 to increase security capabilities. You may also want to visit our Developers Community for integration's.

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merchant-services2255 answered · Mar 23, 2016 at 01:59 PM

They do not as of yet

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benjamin-dean answered · Jun 17, 2016 at 04:39 PM

This is outside of our control and you will need to contact VanillaSoft to upgrade their security protocols to support TLS v1.2.

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