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don-klayman asked vyshakhbabji answered

Monitor calls

I"m not seeing any API call for monitoring calls, whisper, or barge feature, am I missing something?

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vyshakhbabji answered

We do not have API for Whisper/Barge currently. Please refer this article to understand how it works. https://support.ringcentral.com/article/8086.html . Please contact customer support for further support.

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Tyler Liu answered
For monitoring calls, please check  https://github.com/ringcentral/ringcentral-api-docs/blob/master/docs/notifications.md
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vyshakhbabji answered
Also,  as the Whisper/Barge feature uses DTMF,  you could use these features via RingCentral WebRTC. For further information please see this repository:  https://github.com/ringcentral/ringcentral-web-phone
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys