Question

Monitor calls

  • 22 December 2016
  • 3 replies
  • 855 views

I"m not seeing any API call for monitoring calls, whisper, or barge feature, am I missing something?


3 replies

We do not have API for Whisper/Barge currently. Please refer this article to understand how it works. https://support.ringcentral.com/article/8086.html . Please contact customer support for further support.

For monitoring calls, please check https://github.com/ringcentral/ringcentral-api-docs/blob/master/docs/notifications.md
Also,  as the Whisper/Barge feature uses DTMF,  you could use these features via RingCentral WebRTC. For further information please see this repository: https://github.com/ringcentral/ringcentral-web-phone

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