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grant-botma avatar image
grant-botma asked ak answered

How can I reset both my sandbox password and security question?

Hi - I'm trying to reset my sandbox account password, and I can't answer the security question correctly. Can you please let me know how I can both reset my password and reset the security question? Thank you.

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ak avatar image
ak answered

Could you please send an email to the developer support team or create a support ticket?

We would reset the password on your sandbox account.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys