I tried to get call log for last year.
no record returned, we did have calls during January 2016, I can see from website.
return JSON is :
{ "uri" : "https://platform.ringcentral.com/restapi/v1.0/account/502681018/call-log?view=Detailed&showBlock...;
}
}
}
I need all records since 2 years ago.
You need to review the RingCentral Data Retention Policy (https://support.ringcentral.com/article/2178.html), and you can see that 12 months is the maximum we store call logs for non-HIPAA accounts (there are different retention values depending upon account-type (HIPAA || non-HIPAA) as well as depending upon the type of data.
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