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Why am I getting errors when trying to send SMS?
Tags: errors, sms and text messaging
Feb 17, 2017 at 3:49am   •   5 replies  •  0 likes
comiere-healthcare

We integrated RingCentral API to our Java backend application to send Fax and SMS. We are getting errors when trying to send SMS.

5 Answers
answered on Jun 28, 2019 at 7:22am  

Can you check the link and verify if something similar has not happened

https://forums.developers.ringcentral.com/questions/290/most-time-i-cannot-receive-sms.html


 0
answered on Feb 21, 2017 at 3:09pm  

Can you please mail the developer support team or create a support ticket for further investigation on this? Can you also send us full HTTP request and response?

As the HTTP status code is 200 the SMS should reach to the "to" number.


 0
answered on Feb 17, 2017 at 7:29pm  
The response said that SMS was sent. I have no idea why you didn't get it.

 0
answered on Feb 17, 2017 at 5:43am  
Hello The response from ring central shows sms sent, but you didn't get it. Receipt(status=200, response={ "uri" : "https://platform.devtest.ringcentral....", "id" : 2697082004, "to" : [ { "phoneNumber" : "+XXXXXXXXXXX", "location" : "Aurora, IL" } ], "from" : { "phoneNumber" : "+XXXXXXXXXX", "location" : "Montebello, CA" }, "type" : "SMS", "creationTime" : "2017-02-17T13:18:40.000Z", "readStatus" : "Read", "priority" : "Normal", "attachments" : [ { "id" : 2697082004, "uri" : "https://platform.devtest.ringcentral....", "type" : "Text", "contentType" : "text/plain" } ], "direction" : "Outbound", "availability" : "Alive", "subject" : "Test SMS using a RingCentral Developer account - test sms content", "messageStatus" : "Sent", "smsSendingAttemptsCount" : 1, "conversationId" : 6361148894337916524, "conversation" : { "id" : "6361148894337916524", "uri" : "https://platform.devtest.ringcentral...." }, "lastModifiedTime" : "2017-02-17T13:18:40.265Z"}, key=null)

 0
answered on Feb 17, 2017 at 4:15am  
What is the error message? Could you please post the code you used to send Fax/SMS ?

 0



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