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cris-prado4516 asked ·

RingCentral Desktop App Integration on SuiteCrm

I have a problem on how to integrate the RingCentral desktop app to my CRM via web click to dial, connect them to easily dial them. I just want have a result just like Zoho CRM. Thank you in advance
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Tyler Liu answered ·
Please try: 
<a href="rcmobile://call?number=12345678">12345678</a>
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cris-prado4516 avatar image cris-prado4516 ·
i will try that :) 

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cris-prado4516 answered ·
thankyou

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cris-prado4516 answered ·
do i need a api  to have a click to dial ?
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ak avatar image ak ·
The "rcmobile" schema would dial an outbound call to the number using the Ringcentral  Desktop App. You could try that in the browser. 

However, if you want to build features such as:
  • Subscribe to incoming and outgoing call notifications
  • Display a popup with the Callee information, when someone calls the agent
  • Open up the contact on your CRM application based on the callee number etc
You would need to use our Developer Platform (  https://developer.ringcentral.com/ ), kindly refer to the section :  Getting Started  for more information.

If you have any questions on the Developer Platform, you could reach us at devsupport@ringcentral.com


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