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Call Log - ServiceTemporary Unavailable
Tags: sdk
Mar 29, 2017 at 1:48pm   •   4 replies  •  0 likes

I have a project using the RingCentral .Net SDK to access RingCentral call logs by extension and store them in SQL Server for custom reporting.

The process runs as expected through many extensions, but then fails at with a message "Service Temporary Unavailable". (yes, it says "Temporary" and not "Temporarily".) This does not occur on the same extension each time.

I am throttling my requests and have determined that this is not a Rate Limit error. Any ideas are appreciated.

4 Answers
answered on Jul 4, 2019 at 4:52am  

Service Temporary unavailable seems to be a server error for which you can create SR or services request. Also can ask the developer support team by submitting a support ticket to help you ASAP.

answered on Mar 29, 2017 at 2:24pm  

Could you please open a support case providing more details about the Account Number or perhaps the extension / extensions which is resulting in the error?

Also could you please attach the API Request and Response if you have any? You can open a support case via :

Help ticket:

answered on Mar 29, 2017 at 2:11pm  
This is in production.  Thanks

answered on Mar 29, 2017 at 2:06pm  
Hi Robins,

Could you specify the Environment ( Sandbox / Production ) in which you are seeing the error please ?


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