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hambrise-luke-alan-j5494 avatar image
hambrise-luke-alan-j5494 asked Tyler Liu answered

I cannot create webhook subscription for RingCentral - I am using Password authentication flow. Is it possible to do so?

I am trying to create webhook subscription for RingCentral through Password flow accesstoken.

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Tyler Liu avatar image
Tyler Liu answered
Could you please elaborate? What error message did you get? Could you please post some code snippets?
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jesse-hendon avatar image
jesse-hendon answered
I am also unable to register a webhook subscription. I am receiving error SUB-524- HTTPS Certificate not valid, however I have verified the certificate using the recommended site  https://www.sslshopper.com/ssl-checker.html#hostname=https://medicareunion.doesntexist.com

Any reason why the subscription service is rejecting it?
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Tyler Liu avatar image
Tyler Liu answered

If you are sure that your SSL certificate has no problem and you still get "SUB-524- HTTPS Certificate not valid" error. Please send an email to the developer support team or submit a support ticket.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys