What api do I use to get a notification of an incoming call on a particular extension with a Json response containing the phone number of the incoming call?
This is largely going to depend upon "when" you need the data, but to broadly answer your question, you can use either the
active-calls or
presence for a particular extension.
If you need the data in near-real-time, I would recommend creating a Subscription (Push Notification) or Webhook (also Push Notification) for the Extension(s) you wish to receive this information. Here is a sample application showing how to use RingCentral Subscriptions. Here is a sample application showing how to use RingCentral Webhooks. Here is the documentation for Push Notifications.
If you need the incoming caller's phone number you can also use the active-calls or presence as I listed initially, but the rate limiting on these may restrict your usage of these resources which is why I suggested Subscriptions or Webhooks.
If you need this for analysis, I would recommend using Call-Log, and set the query parameter 'view=Detailed'.
If you need the data in near-real-time, I would recommend creating a Subscription (Push Notification) or Webhook (also Push Notification) for the Extension(s) you wish to receive this information. Here is a sample application showing how to use RingCentral Subscriptions. Here is a sample application showing how to use RingCentral Webhooks. Here is the documentation for Push Notifications.
If you need the incoming caller's phone number you can also use the active-calls or presence as I listed initially, but the rate limiting on these may restrict your usage of these resources which is why I suggested Subscriptions or Webhooks.
If you need this for analysis, I would recommend using Call-Log, and set the query parameter 'view=Detailed'.
Is there a example to achieve this through
asp.net
There is a PubNub subscription example with the C# SDK.
Go to the Subscription section of the README.md here:
https://github.com/ringcentral/ringcentral-csharp-client#subscription
Both PubNub and webhooks are documented here:
https://developer.ringcentral.com/api-docs/latest/index.html#!#RefCreateSubscription
Go to the Subscription section of the README.md here:
https://github.com/ringcentral/ringcentral-csharp-client#subscription
Both PubNub and webhooks are documented here:
https://developer.ringcentral.com/api-docs/latest/index.html#!#RefCreateSubscription
4 People are following this question.
