How to get Incoming call information like phone number of the person called and the extension it was answered?

Question

Hello ,We are new to RingCentral. We are trying to get incoming call information with the extension the call is answered immediately (real time). We need a push notification or a trigger. That sends information to a particular URL.How can we achieve this? We use .Net .If it can be achieved through webhook. Where can I find a sample to create a webhook.Any help is appreciated.Thanks

Anonymous · Answer

To get real-time, incoming call information, you should make a subscription with the presence event filter:

/restapi/v1.0/account/~/extension/~/presence?detailedTelephonyState=true

You can get more information on this here:

https://developer.ringcentral.com/api-docs/latest/index.html#!#RefNotifications.html

For C#, we have a PubNub subscription example:

https://github.com/ringcentral/ringcentral-csharp-client#subscription

For webhooks, we have some examples in JS and PHP:

* JS: https://github.com/grokify/ringcentral-demos-webhooks
* PHP (via Botman): https://github.com/ringcentral/glip-botman/blob/master/index.php

Try it out in C#.

How to get Incoming call information like phone number of the person called and the extension it was answered?

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