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Switch App type from Private to Public
Tags: developer sandbox
Aug 3, 2019 at 9:08am   •   4 replies  •  0 likes
Nitika D

I have an app in the Testing environment which I developed using the RingCentral API, the type shows as Private - I wish to have it changed to Public. How do I change the app type?

4 Answers
answered on Aug 10, 2020 at 10:44am  

You can contact the RingCentral Support team through and submit a help ticket regarding the issue.

on Jul 30, 2021 at 2:41pm   •  0 likes

yes submit a ticket and just provide a reason for changing to "public" - I suppose you want to eventually publish to the App Gallery and the support team should be able to do it for you.

answered on Aug 5, 2019 at 7:27am  

The best option is to create a new app by selecting it as public and then give the required permissions to use that app

answered on Aug 3, 2019 at 2:16pm  

Yes, it applies for both public and private apps

answered on Aug 3, 2019 at 10:06am  

Once the app is created you cannot change that feature. The best you can do is to clone the app and make necessary modification in the clone app and then remove the original app


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