question

Nitika D asked · Aug 03, 2019 at 04:08 PM

Switch App type from Private to Public

I have an app in the Testing environment which I developed using the RingCentral API, the type shows as Private - I wish to have it changed to Public. How do I change the app type?

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Anirban answered · Aug 03, 2019 at 05:06 PM

Once the app is created you cannot change that feature. The best you can do is to clone the app and make necessary modification in the clone app and then remove the original app

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Chaitali answered · Aug 03, 2019 at 09:16 PM

Yes, it applies for both public and private apps

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Rahul G answered · Aug 05, 2019 at 02:27 PM

The best option is to create a new app by selecting it as public and then give the required permissions to use that app

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Leonard leWang answered · Aug 10, 2020 at 05:44 PM

You can contact the RingCentral Support team through https://developers.ringcentral.com/support.html and submit a help ticket regarding the issue.

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