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Why are "Edit Accounts API" calls not registering in Sandbox?
Tags: rest api, developer sandbox
Sep 20, 2017 at 3:36pm   •   5 replies  •  0 likes

The sandbox does not properly record calls using the Edit Accounts permission. This is halting me from moving to production. I am certain that I am using this permission because if I remove it, I get invalid permission errors when using the Bulk-Assign API Call.

5 Answers
answered on Oct 5, 2017 at 3:11pm  

The issue should be fixed. If you log in to Developer Portal and navigate to the 'Status & Review' tab under the application. you would see a Green Tick (   ) by the permission Edit Accounts

Please make sure to remove any unwanted API permissions and you should be able to 'Apply for Graduation'    

answered on Oct 5, 2017 at 12:50pm  
Whats the status on this? It's holding us up from production and starting to get expensive!

answered on Sep 20, 2017 at 6:21pm  
I have forwarded this message to the support team. We'll get back to you soon.

answered on Sep 20, 2017 at 5:51pm  
This isn't simply a today problem. This problem has existed for at least a month. No calls to APIs requiring the Edit Accounts Permission are recorded in the sandbox. Edit Extensions (another beta permission) works perfectly and updates in accordance with the time-stamp under My Account->Status and Review. 
These endpoints do not record Edit Accounts Permission properly:
/v1.0/account/{accountId}/answering-rule  (POST)

answered on Sep 20, 2017 at 5:41pm  

Make some API calls using this permission and wait for a day. If it doesn't help please contact the developer support team.


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