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Creating / Modifying Users and Extensions?
Tags: getting started, extension
Jun 6, 2017 at 8:51am   •   7 replies  •  0 likes

We'd like to integrate Ring Central with our user provisioning automation. In the Developing with RingCentral documentation it talks about "EditExtensions" and "EditAccounts" permissions, but I'm not seeing any API calls for making modifications. Is this possible in the API?

7 Answers
answered on Oct 25, 2017 at 7:18am  
Is this feature still beta?

answered on Jun 8, 2017 at 9:06am  
Perfect, I'm good to go. Thanks!

answered on Jun 8, 2017 at 8:37am  

You must be enrolled in our beta program to access our beta APIs at this time. Beta APIs are preview releases and subject to change, however, we can provide access to customers with that caveat.

Could you please send an email to the developer support team or submit a support ticket with the name of the application and we would provide you access to the Beta API's instantly.

answered on Jun 8, 2017 at 7:53am  
Nope, that link just takes me to the top of the dev documentation. I scrolled down the table of contents and there's not much under the extension header. Tried Firefox and Chrome, just on the off chance it was my browser. I feel like I'm taking crazy pills... 


answered on Jun 7, 2017 at 6:02pm  
Can you access this:!#RefModifyExtension ?

As I said, you need to login first.

answered on Jun 7, 2017 at 8:05am  
Hi Tyler, I'm still not seeing any permissions surrounding creating or editing users in the documentation you linked. Looking under the "application permissions."

Is it actually possible to create and edit users via the API?

The documentation I'm referencing is at

Processing account and extensions requires certain permissions, different for each functionality. The permissions are listed so that each next includes the previous:

1. Retrieving account and extension data requires the "ReadAccounts" permission.

2. Modifying extension settings requires the "EditExtensions" permission.

3. Modifying account (including creating, modifying and deletion of extensions) requires the "EditAccounts" permission.

4. Creating new accounts requires the "Accounts" permission.

answered on Jun 6, 2017 at 5:45pm  
Please login to read the documentation. Some API calls documentation is only available after login.


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