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PCIC Team asked Phong Vu commented

4xx errors are not going down.

I have sent multiple successful faxes and hits to my webhook. I do not understand why the error is not falling below 5%. Also, please provide a detailed explanation error % calculation.



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Phong Vu avatar image Phong Vu ♦♦ commented ·

Can you give me your app client id? I can check what is going on.

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PCIC Team avatar image PCIC Team Phong Vu ♦♦ commented ·


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Phong Vu avatar image Phong Vu ♦♦ PCIC Team commented ·

Looking at your app analytics, I see everything is ok for the last 24 hrs and it is also active on production. Please let me know if you still need help.

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0 Answers

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys