Is RingCentral still approving new apps?

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Joel Pape asked Oct 8, '19 Phong Vu commented Oct 28, '19

Is RingCentral still approving new apps?

I've had my app waiting for approval now going on the second week. Does it usually take this long despite the process saying it takes 1 business day?

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Answer 1 · 2019-10-08T15:12:51Z

Phong Vu answered Oct 8, '19

Hi Joe,

Not sure why it takes that long and your app is still not approved. Can you give me the app client ID?

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Answer 2 · 2019-10-10T07:52:34Z

Anirban answered Oct 10, '19

In case of delay, you can submit your request on a help ticket and ask them to review your request. Do put the client id of your application in the mail.

(Don't put client secret or any password.. only put client id of application)

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Answer 3 · 2019-10-24T13:46:14Z

Rob Ljunggren answered Oct 24, '19 Phong Vu commented Oct 28, '19

My was approved a couple days ago, now i'm just waiting for it to be published to the App Gallery

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Phong Vu ♦♦ · Oct 25, 2019 at 02:42 PM

What is your app name? Let's see if I can help to expedite it to the App Gallery for you.

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Rob Ljunggren Phong Vu ♦♦ · Oct 25, 2019 at 02:56 PM

My app name is "RingOut Training", i have a couple new users and devs starting so i wanted to start learning with this

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Rob Ljunggren Phong Vu ♦♦ · Oct 25, 2019 at 07:29 PM

Any luck getting the app published to the gallery?

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Phong Vu ♦♦ Rob Ljunggren · Oct 25, 2019 at 09:54 PM

Have sent a note to the approval team. Please stay tuned.

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