To homepage To homepage
Question

Unable to open call recordings on my computer

  • 1 August 2020
  • 1 reply
  • 1142 views
J

I am unable to open my call recordings to my computer. I am able to download it from the a admin portal. But, After downloading I am getting an error that it could not be opened

1 reply

A

What is the error you are getting? Please specify the error details

As per the ref, the file should be in .mp3 format:

https://support.ringcentral.com/s/article/How-to-listen-to-Recorded-Calls-online?language=en_US

Reply


Terms & ConditionsCookie settings
PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Privacy Notice