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How to limit RC access to local network
Tags: ringcentral app
Aug 4, 2020 at 4:08pm   •   2 replies  •  0 likes
Ron Mueller

Is there anyway to prevent RC App from connecting to the service unless the user is sitting on our local network?

Basically, we don't want users to access their RC App from any other device (other than company supplied) or outside networks. We are a healthcare operation with very tight security for HIPAA and other alphabet soup compliance.

We develop our own apps that either ping a local IP (private) address to determine they are on our network, others that can detect the equivalent of 'WhatsMyIP' and match result to our public IP. Is there such a facility anywhere with RC?


2 Answers
answered on Aug 7, 2020 at 7:33am  

Sure...please forward.

The use-case is to limit the use of the phone system to 'on-prem' equipment, in an attempt to keep "Protected Healthcare Information", for HIPAA compliance, from leaving the confines of our off network access to the phone system (faxes, vm's all potentially contain protected healthcare information).

Limiting phone system access to our network is the only way I can see that happening.

If there is another way, I'm interested.


answered on Aug 5, 2020 at 8:30am  

Hi Ron,

We don't have this option available. We can consolidate your question and forward this to our Product Team if they can consider this. Thanks!


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