question

Trevor Kurtz avatar image
Trevor Kurtz asked mary-community-moderator answered

Automatic Pre-Dialed Prompt Responses

Hello,


I was curious if it would be possible to enable the capability to include pauses and prompt responses into RC contacts to bypass auto-receptionists. iPhones can insert commas in contact numbers to do this. When trying to call a number with commas through the RC mobile app, it is not able to connect the call.


Any help is appreciated.

phoneivr
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Trevor,

This setup is not allowed with RingCentral but we highly appreciate your new idea. We will move your post to "Ideas category".

Thank you!

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