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Jeff Martin avatar image
Jeff Martin asked ·

CALL QUEUE TRANSFER TO ANOTHER QUEUE INSTEAD OF VOICEMAIL

Our company needs to option to send certain queue calls (after a certain duration of time) to another queue instead of voicemail.

call queueforwarding
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This has been deployed to other countries but not the US. We have been waiting on this feature for over a year and you can find posts requesting this feature for the past several years. Hopefully, this will be deployed soon. Any reps have an update on this feature request?


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On the old community site there was a post with a comment from Ringcentral that this and several other call queue improvements were coming. Can anyone at Ringcentral confirm that?

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