I'm already receiving Telephony Session information. Given that data, is it possible to extrapolate if an outgoing call was picked up by a person vs if that call connected to voicemail?
I'm already receiving Telephony Session information. Given that data, is it possible to extrapolate if an outgoing call was picked up by a person vs if that call connected to voicemail?
No, unfortunately not for outbound calls because we get the same connected signal for both cases.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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