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Kevin Lorenzana avatar image
Kevin Lorenzana asked Kevin Lorenzana commented

Is it possible to identify (from Telephony Session Notifications) if a call went to voicemail (vs getting picked up by a person)

I'm already receiving Telephony Session information. Given that data, is it possible to extrapolate if an outgoing call was picked up by a person vs if that call connected to voicemail?

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Phong Vu avatar image
Phong Vu answered Kevin Lorenzana commented

No, unfortunately not for outbound calls because we get the same connected signal for both cases.

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