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Remember custom participant name for a user logged in RC Meetings over SSO
Tags: ringcentral meetings, participants
Aug 28, 2020 at 7:22am   •   2 replies  •  0 likes
Alan Ramazanov

Hi ,

After logging into RC Meeting Desktop app over SSO, it always pulls the name according to my AD Account which is expected.

When I create a meeting room, I am able to rename myself as a participant. However, this change will not persist for all subsequent meetings, so every time I have to do it again. And I have a lot of meetings all the time.

Is it possible to save this change for future use?

2 Answers
answered on Aug 28, 2020 at 9:00am  

Hi Mary,

Is it possible to create a feature request for this?

answered on Aug 28, 2020 at 8:08am  

Hi Alan, that is an expected behavior. Manually changing your name in a meeting will not persist for subsequent meetings.


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