SMS Unable To use main number for other extensions

I need for everyone to be able to send text from Ring Central using the main number as the caller id.

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jenn-community-moderator ♦ commented · Sep 10, 2020 at 04:52 PM

Hello Jo,

This feature is not yet available. We can only receive SMS in operator extension but not using it as a caller ID for outbound SMS. You can share this idea here. I will also share this information with our Product Manager. Thank you!

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Jason Stewart commented · Nov 03, 2020 at 11:17 PM

I would be sold on ring central if this feature was available

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Becky-Community_Manager ♦♦ Jason Stewart commented · Nov 04, 2020 at 07:34 PM

@Jason Stewart @kenneth shiozaki Please make sure to vote on this feature in the link Jenn shared above.
It helps us as we share your ideas and feature requests with the Product Team.

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kenneth shiozaki commented · Nov 04, 2020 at 04:45 PM

I definitely need this feature as well

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jenn-community-moderator ♦ kenneth shiozaki commented · Nov 05, 2020 at 04:28 PM

Hello @kenneth shiozaki, thanks for letting us know. Click HERE to add your idea!

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matthew-plummer4590 commented · Jan 07, 2021 at 08:02 PM

Yes, this should be very easy to accomplish now with the new RC Apps. Super Admin should be able to grant access to any user in the company to have access to the Main Company Number SMS account in order to respond to and send SMS messages to and from the main company number. It would just appear as another item in the left navigation of the RC App.

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