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SMS Unable To use main number for other extensions
Tags: sms
Sep 10, 2020 at 9:11am   •   4 replies  •  1 likes
Jo Potvin

I need for everyone to be able to send text from Ring Central using the main number as the caller id.

on Jan 7, 2021 at 12:02pm   •  0 likes

Yes, this should be very easy to accomplish now with the new RC Apps. Super Admin should be able to grant access to any user in the company to have access to the Main Company Number SMS account in order to respond to and send SMS messages to and from the main company number. It would just appear as another item in the left navigation of the RC App.

on Jan 7, 2021 at 2:28pm   •  -1 likes

@matthew-plummer Gentle reminder - please add your vote and use case here.

on Jan 12, 2021 at 2:31pm   •  1 likes

Thank you, Becky

on Nov 3, 2020 at 3:17pm   •  0 likes

I would be sold on ring central if this feature was available

on Nov 4, 2020 at 11:34am   •  0 likes

@Jason Stewart @kenneth shiozaki Please make sure to vote on this feature in the link Jenn shared above.
It helps us as we share your ideas and feature requests with the Product Team.

on Nov 4, 2020 at 8:45am   •  0 likes

I definitely need this feature as well

on Nov 5, 2020 at 8:28am   •  0 likes

Hello @kenneth shiozaki, thanks for letting us know. Click HERE to add your idea!

on Sep 10, 2020 at 9:52am   •  0 likes

Hello Jo,

This feature is not yet available. We can only receive SMS in operator extension but not using it as a caller ID for outbound SMS. You can share this idea here. I will also share this information with our Product Manager. Thank you!

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