News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
/scim/v2/Users Endpoint Stopped Working
Tags: error
Sep 14, 2020 at 2:01pm   •   3 replies  •  0 likes
Curtis Harrison

My app was using the /scim/v2/Users endpoint with no issues and then a few days ago I started receiving errors of the following kind:

ringcentral.http.api_exception.ApiException: Internal Server Error. Consult RC Support.

This same error occurs if I go to the documentation and click the 'try it now' button, so I believe it is unrelated to my code since it occurs outside of my code.

on Sep 14, 2020 at 4:22pm   •  1 likes

Thanks Curtis. I've reproduced the issue in Sandbox for both API Explorer and via cURL.

Our team is looking into it.

on Sep 14, 2020 at 3:37pm   •  0 likes

I am now getting a slightly different error - 503 service unavailable.

Easiest way to replicate is via the 'try it out' button, which tests it in sandbox. Here is a snapshot of the page and the request with response.

on Sep 14, 2020 at 3:32pm   •  0 likes

`GET /scim/v2/Users` is working for me in production both without a filter and with an `emails eq` filter.

Can you provide more information on thee request you are making including:

* production or sandbox
* HTTP method
* request parameters


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us