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Curtis Harrison avatar image
Curtis Harrison asked ·

/scim/v2/Users Endpoint Stopped Working

My app was using the /scim/v2/Users endpoint with no issues and then a few days ago I started receiving errors of the following kind:

ringcentral.http.api_exception.ApiException: Internal Server Error. Consult RC Support.


This same error occurs if I go to the documentation and click the 'try it now' button, so I believe it is unrelated to my code since it occurs outside of my code.

usershackathon
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John Wang avatar image
John Wang answered ·

`GET /scim/v2/Users` is working for me in production both without a filter and with an `emails eq` filter.

Can you provide more information on thee request you are making including:

* production or sandbox
* HTTP method
* request parameters

Thanks

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Curtis Harrison avatar image
Curtis Harrison answered ·

I am now getting a slightly different error - 503 service unavailable.


Easiest way to replicate is via the 'try it out' button, which tests it in sandbox. Here is a snapshot of the page and the request with response.


1600122977880.png (116.7 KiB)
1600122995186.png (47.7 KiB)
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I think this might be an issue for the sandbox server, my app is also currently in sandbox

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I got an internal message that the problem is fixed. Could you please run your test to see if it is back back to normal now. Thanks!

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Appears to be working for me, thanks!

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John Wang avatar image
John Wang answered ·

Thanks Curtis. I've reproduced the issue in Sandbox for both API Explorer and via cURL.

Our team is looking into it.

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