question

Ivy Moore avatar image
Ivy Moore asked Phong Vu answered

IVR Send Text When Prompted

Can RC Developers create a setting where the Auto Attendant IVR can send a text to the caller when prompted?

Not sure if this belongs here. Thanks!

sms and text messagingivr
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1 Answer

Phong Vu avatar image
Phong Vu answered

I don't think that this is supported, not from settings, nor from APIs.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys