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How do I add another developer to my account?
Tags: getting started
Oct 5, 2020 at 1:33pm   •   4 replies  •  0 likes
Brian Dick

I need to add two other members of my team to our dev account. I found this topic about adding a new developer, but when I go to the screen shown there is no "Invite New Developer" button.

on Apr 4, 2022 at 3:06pm   •  -1 likes

The same issue.

How to solve it, to appear 'Invite new developer' ?

Thank You.

on Apr 5, 2022 at 7:31am   •  0 likes

What is your sandbox account id?

on Apr 5, 2022 at 8:02am   •  0 likes

Where I should lookup for this id?


my account_id: 715463005

on Apr 5, 2022 at 9:01am   •  0 likes

That is not the account id. It is the extension id.

Call this API and check the account object.

on Apr 5, 2022 at 9:04am   •  0 likes

Seems to be the same.



on Apr 5, 2022 at 1:43pm   •  0 likes

Sorry, I looked up using a wrong tool.

Since your developer account is associated with your production account. Adding developers to your developer account must be done via the service web. Reach out to the account super admin and ask the admin to add a user to the developer portal. I see that you have 2 developers in the portal so he must know how to do that.

on Apr 6, 2022 at 6:43am   •  0 likes

Actually I did it :), because I'm a super admin as well.

on Apr 6, 2022 at 7:11am   •  0 likes

If you did it, why you cannot do it again for another user extension?
Your ext 103 has the Standard (International) permission and that includes the "Developer Portal Access" access right. You can just login the developer portal with the extension 103, then it will become a developer.


3 Answers
answered on Apr 5, 2022 at 9:14am  

Here is some documentation that helps to describe the process of collaborating with other developers by inviting or adding developers to an account. The documentation covers the process for two different account types:

  • Free developer accounts - for which there is an "invite new developer" button

  • Customer developer accounts - for which there is NO invite button

answered on Oct 5, 2020 at 2:27pm  

I can see in the organisation tab in developer account here:

on Oct 5, 2020 at 3:52pm   •  0 likes

He already mentioned "there is no "Invite New Developer" button.". And he also logged in as an admin.

answered on Oct 5, 2020 at 1:51pm  

Login your sandbox service web and add more users to your sandbox account. When you log in your RingCentral developer portal, at the page you showed above, you should see the "Invite new developer" button. Click the button and enter the user email address.

on Oct 6, 2020 at 12:39pm   •  0 likes

Looks like someone has done something to my account. One of my developers, Calvin, has been added. Thank you to whoever did that!

on Oct 6, 2020 at 6:04am   •  0 likes

I already had one of the user I need to make a developer there but I added the second and made them both Super Admins. Unfortunately the Invite New Developer button is still not showing up. I tried two different browsers just to make sure it wasn't a browser specific issue.

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