Hi all, I have a customer who is using the new RC app.
They would like to use the Auto record for all users, but they have some staff who take phone payments, thus they need to be able to pause call recording for GDPR, however with the new APP this does not seem to be available, when you try to hit record whilst on a call, the app just comes up with an error??
Since this, the customer has gone to use on-demand call recording and this is working fine within the new app, so its just the Automatic Recording Pause feature that isn't?
Anyone with any ideas?