question

Rockhouse Marina avatar image
Rockhouse Marina asked Anirban commented

Ring to user's physical phone first?

I wish there was a feature to ring the user's physical phone first and not the app.

call handling
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jenn-community-moderator avatar image jenn-community-moderator ♦ ·

Hello @Rockhouse Marina! You can share this idea HERE. We will update it once it is available. Thank you!

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Susan Pieroni avatar image Susan Pieroni ·

We just migrated to RingCentral and have found this to be a major flaw for our organization.

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betsy-ami avatar image betsy-ami ·

This has been an ask for years. And now that we're heading back to the office it really is necessary.

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Anirban avatar image Anirban ·

The default order is still apps. Feature request is here

https://ideas.ringcentral.com/ideas/CUSTCOM-I-1504

Please vote for this feature

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