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Rainier Ramos asked

RingCentral Meetings - Meeting ID Missing from Invitation Created With "Internet Audio Only" Selected

When scheduling a meeting and selecting "Internet Audio Only", the meeting invite that is generated does not contain the Meeting ID. The only way to find it is within the meeting URL itself, which is confusing to the average user. We are a healthcare company and have hundreds and hundreds of clients using RC Meetings since telehealth is so big during the pandemic, and when the meeting link doesn't work for them for one reason or another (most likely user error, coupled with not understanding how to copy/paste, etc.), they have no idea what the meeting ID is when they open the RC Meetings app and click on "Join" instead. Is there any way this can be fixed? Thank you very much for any consideration.

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