Kasey Drexler avatar image
Kasey Drexler asked Phong Vu commented

Make IVR receive the results of REST API call

Trying to make a WWW Node in the IVR Designer get the results of a REST webservice call.

It makes the webservice call just fine. But, I don't see a way to get the results of the API call in any of the documentation.

I need to be able to interpret the response to know which queue the caller will be put in after the API call. Is there anyway to view the body of the response on a Json Rest call from the IVR?

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Phong Vu avatar image Phong Vu ♦♦ commented ·

Do you use the Visual IVR Editor tools from

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys