question

KHANH TRUONG avatar image
KHANH TRUONG asked Anirban answered

Subscription stop working.

Hello RC Team.

I have a Webhook Notification Setup as below. It has been sending notifications just fine but now I don't receive any notifications at all since yesterday.


Status of Subscription still Active

Subscription ID : 1694444d-c4c2-4468-9b40-30c7d98c219b

Client ID : FUWhU0kfQluna9ioboB6Mg

Event : /restapi/v1.0/account/~/telephony/sessions


I've tested my endpoint and it is working. What can be wrong here?

Please advise.

Thank you!

rest api
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1 Answer

Anirban avatar image
Anirban answered
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys