question

Chaitali avatar image
Chaitali asked Anirban answered

Read test for all ext

I want to check if we can read sms messages coming into my number for all my extensions available?

What if I am a super user? Can I view messages of all of the extension

rest api
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1 Answer

Anirban avatar image
Anirban answered

As per the below link:

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

"You cannot read SMS messages of other extensions even if you logged in with an admin user. "

To read SMS messages of all extensions under an account you need to call Read all extensions info (/restapi/v1.0/account/~/extension) as admin user to get extension id and then use those extension ids to read messages from message store.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys