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Chaitali avatar image
Chaitali asked ·

Read test for all ext

I want to check if we can read sms messages coming into my number for all my extensions available?

What if I am a super user? Can I view messages of all of the extension

smstext messages
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Anirban avatar image
Anirban answered ·

As per the below link:

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

"You cannot read SMS messages of other extensions even if you logged in with an admin user. "

To read SMS messages of all extensions under an account you need to call Read all extensions info (/restapi/v1.0/account/~/extension) as admin user to get extension id and then use those extension ids to read messages from message store.

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